The Sullivan-Bishop Agency LLC is on a tear. We are thrilled to tell you about our changes.
But, changes not-withstanding, there are these constants… Allen will continue to knock it out of the park with all that he does for this territory. As a partner in our agency, he provides us vision as well as his uniquely boundless energy and enthusiasm to complement and shape our evolution… Tony Lee is our backbone, our manager for every must do initiative. We are blessed that Tony contributes his all so able and on point efforts to our success…And Zach is our future, smart and motivated.
Mike said to Allen some months ago that “seat of the pants doesn’t get us best in class anymore.” If Pearlfrog is going to genuinely be an asset to their retailers and to their vendors then we have to be newer, we have to be smarter, we have to be more thorough and more involved. We have always endeavored to improve our contribution to your business. Here are our next steps…
Gotta love technology! We've partnered with Peter Pawlus at REPatron to help upgrade our internal sales agency systems and b2b website(s). We are in the midst of it already (does it ever really end?) and have launched our new website www.pearlfrog.com if you want to check it out. Peter spent 14 years in bicycle retail and then went to get his tech on while working at Google. Our agency will be a testbed for new tech as we continue to grow and innovate for our retailers and our brand partners. Stay tuned!!
Brad Frenette joined us in January as a dedicated tech rep. Our agency tech rep is a key member of our team and represents our commitment to excellent service in your store. Brad was so good at his job we felt compelled to give him more responsibility and more room to grow by making him a writing rep, managing his own account list. Some of you have already worked with Brad in his new role this booking go-around.
Our next big move has been to add Katie Roberts to the agency. This is big, big news! Katie comes to us from SmartWool where she was the Sales Operations Specialist. She was a key member of Ops and is going to be missed at SmartWool. We did not steal her; we were just here when she wanted to make a change. Katie brings analytical skills and dealer services experience that will transform how Pearlfrog assists you with inventory management, sales turn trending, open order analysis and general operational liaison duties. If you have been working with Liz, on September 1 you will begin working with Katie.